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Please let us know what we are doing well or how we can improve!

At Chatterbox we care about your opinion! Our goal is to provide the very best care to all our clients and their families.




  1. What type of services do you receive at Chatterbox?
    Speech TherapyOccupational TherapyBoth Speech and Occupational Therapy
  2. How long have you been bringing your child to Chatterbox?
    0-6 months6-12 months12-24 months24+ months
  3. How satisfied are you with your visits to Chatterbox?
    Very satisfiedSomewhat satisfiedNeutralSomewhat dissatisfiedVery dissatisfied

    If dissatisfied, please specify

  4. Are you personally greeted by the receptionist when you come to Chatterbox?
    YesNo
  5. Does your therapist address your concerns?
    YesNo

    If no, tell us how we can do better.

  6. Is your therapist someone you would recommend to another family?
    YesNo

    If no, can you tell us why?

  7. Does your therapist communicate to you about your child’s progress in therapy?
    YesNo

    If no, please tell us how we could do better.

  8. Do you feel involved in your child’s therapy program?
    YesNo

    If no, how would you feel more involved?

  9. How likely is it that you would refer Chatterbox to a friend/colleague?
    Very likelySomewhat likelyNeutralSomewhat unlikelyVery unlikely
  10. How satisfied are you with your overall experience at Chatterbox?
    Very satisfiedSomewhat satisfiedNeutralSomewhat dissatisfiedVery dissatisfied

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